Return Policy

You can purchase items from Forthright with confidence as every item we sell comes with our highest recommendation. If you are not completely satisfied or the item isn’t what you expected, just return it to us within 30 days along with the sales receipt. The product must be in new condition and with its original packaging.

Quality Issues

You will receive the sample for design, color, size, packaging, and other requirements confirmation before we process the bulk order, you can return it or apply for a full refund if the bulk quality is not the same as your confirmed sample. (Please note that color could have slight off-color by different dyeing batches, it is unavoidable in the textile industry )

Damage in Shipment:

Please examine your order immediately upon receipt for any damage. All products are examined and verified to be in perfect condition when packed. Regardless of the appearance of the carton, any products received in a damaged condition has occurred while in transit and must be reported at once to
the carrier.

If your order was shipped via UPS or FedEx, please contact your local UPS or FedEx office immediately. and contact a service representative of Forthright to help you.